Shipping
When you order you will receive a confirmation email
did you check your spam folder?
I'm not amazon
I make all the silicone parts myself
you will receive a tracking# when I actually ship your item
I print the label as I am packing your shipment
did you check your spam folder?
lead time
(the time i'm making the items for your order)
is 7-10 days
^^for those that message me asking when its gonna ship your answer is right above this line^^
You will receive an email with the tracking number when it ships
did you check your spam folder?
The confirmation and tracking emails come from wix so the spam filters might accidentally catch them.
Shipping is discreet
no store name just my name and P.O. Box on the label.
also there's nothing inside the package that says
what it is or how it's used.
USA shipping
Free shipping over $25 in the USA 1-7 days travel time after the 7-10 lead time
any lost packages we'll file a claim with USPS
International shipping
International shipping:
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if you are coming to the usa i can ship it to your hotel or wherever you are staying but you need to give me a 2 week heads up. some hotels will receive and hold your package for you up to 5 days before you arrive
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if your postal service isn't the most reliable use ups
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Recommended shipping service:
UPS "United Postal Service" recommended, faster and is UPS start to finnish and insurance is included and handled by ups no need to wait 40 days like the add on service with USPS
UPS will call if there are address issues and they will collect customs fee in most places.
1-2 weeks travel time after the 7-10 lead time
​​known reliable postal services(at least from my experience) Canada, Japan, UK, Australia and most of europe.
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USPS "United States Postal Service" less reliable as its a multiparty shipping, USPS inside the United States then the international transport and then the local postal service in the destination country. insurance is an add on service with usps. if there is an issue we have to wait 40 days to file a claim. they do this as tracking doesn't always update after leaving the usa and sometimes it takes 6 weeks to be delivered
1-6 weeks travel time after the 7-10 lead time
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International Tax, vat or any customs fees are not collected your are responsible for paying them when your package arrives in your country
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Please include your phone number. if there are any issues with your address or customs they will call you. ​
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I can not change the value on the customs forms.
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United States Postal Service: if you do not receive your package by day 40 (just under 6 weeks) we'll file a claim with the insurance (it takes about a week to receive the payout).
I'll refund your original order so you can order again.